Privacy Policy
We respect your privacy and design NatyaKraft to protect your data while delivering a great product.
Effective as of
Overview
This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to NatyaKraft’s websites, apps, and services (collectively, the “Service”).
- We collect account details you provide, usage data we observe, and content you choose to upload.
- We use data to operate the Service, improve reliability and safety, and communicate with you.
- We don’t sell your personal data. We share with processors under contract, or when required by law.
Data We Collect
Account & Profile
- Name, email, auth IDs (e.g., Google sign-in).
- Workspace, roles, subscription/credits, billing country.
Content & Projects
- Prompts, scripts, voiceovers, assets, manifests, renders you create/upload.
- Associated metadata (timestamps, file names/paths, provider/license info).
Usage & Diagnostics
- App interactions, feature usage, performance and error logs.
- Device, browser, OS, locale, coarse location (from IP).
Cookies & Similar Tech
- Essential cookies for authentication and session integrity.
- Optional analytics cookies to improve UX (where consented).
Communications
- Support messages, email preferences, and feedback you send us.
- Transactional notifications (e.g., job status, billing events).
How We Use Data
- Provide & maintain the Service: account login, job execution, storage, and support.
- Improve & personalize: usage diagnostics, feature development, A/B testing (where allowed).
- Security & abuse prevention: fraud detection, rate-limits, and service protection.
- Communications: important notices, product updates, billing and legal messages.
- Compliance: tax/accounting, dispute handling, and lawful requests.
Legal Bases (EEA/UK)
- Contract necessity: to deliver the Service you requested.
- Legitimate interests: to improve, secure, and market the Service responsibly.
- Consent: for optional analytics/marketing where required; you can withdraw any time.
- Legal obligation: to comply with applicable laws.
Sharing & Disclosure
- Processors: trusted vendors (hosting, storage, email, payments, analytics) under DPAs.
- Legal reasons: to comply with law, enforce terms, or protect rights/safety.
- Business transfers: in a merger/acquisition, subject to this Policy or notice.
- No selling of personal data.
Data Retention & Deletion
- We retain account and project data for as long as your account is active or as needed to provide the Service.
- Backups and logs are kept for limited periods for reliability and security.
- You can delete projects and uploads within the app; residual copies may persist briefly in backups.
- Request account deletion via Settings or by contacting support.
Need help removing data? Use the button below or email privacy@natyakraft.com.
Security
- Encryption in transit (HTTPS/TLS), modern auth, and least-privilege access.
- Audit trails and monitoring for anomalous activity.
- Regular backups; segmented infrastructure; secure development practices.
International Data Transfers
- Your data may be processed in countries different from your own.
- Where required, we use safeguards such as Standard Contractual Clauses.
Your Privacy Choices & Rights
- Access, correction, deletion, portability (where applicable).
- Object to/limit certain processing; withdraw consent for optional features.
- Opt-out of marketing emails via the footer link or Preferences.
Children’s Privacy
The Service is not directed to children under the age required by local law (e.g., 13/16). We do not knowingly collect personal data from children. If you believe a child provided data, please contact us.
Changes to This Policy
We may update this Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant updates and indicate the latest “Effective” date at the top.
Contact Us
Questions or requests? Email privacy@natyakraft.com.
For legal notices, use legal@natyakraft.com.